Privacy Policy

Effective Date: December 2024

Hudson & Co Doggy Daycare Woolgoolga ("we," "our," "us") is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following information when you interact with us:

• Personal Information: Name, address, phone number, email address.
• Dog Information: Dog’s name, breed, age, vaccination status, health details, and any special requirements.
• Payment Information: Billing details and transaction history.
• Communication Data: Feedback, enquiries, or correspondence with us.

2. How We Use Your Information

We use your information to:

• Manage bookings and provide our services.
• Maintain records for safety and compliance purposes.
• Contact you regarding your booking, updates, or emergencies.
• Improve our services and understand customer needs.
• Share promotional offers or updates about Hudson & Co (you may opt out anytime).

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information:

• With veterinary services in case of an emergency involving your dog.
• With service providers (e.g., payment processors) to fulfil bookings and transactions securely.
• If required by law or to protect the safety of individuals or animals in our care.

4. Data Storage and Security

We take reasonable steps to secure your personal information, including:

• Using encrypted booking software for online data.
• Storing physical records in secure locations.
• Limiting access to personal information to authorised personnel only.

5. Your Rights

You have the right to:

• Access your personal information and request corrections if inaccurate.
• Withdraw your consent for marketing communications.
• Request deletion of your personal data, subject to legal or contractual requirements.

6. Cookies and Online Tracking

Our website may use cookies to enhance user experience and monitor site performance. By using our site, you consent to our use of cookies.

7. Third-Party Links

Our website and social media may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our business or legal requirements. The latest version will always be available on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Hudson & Co Doggy Daycare Woolgoolga

Email: hello@hudsinandcowoopi.com.au

Phone: 0401 975 660